stages

Microsoft Technologies

As Copilot continues to advance and new features are introduced, this year’s Microsoft Technologies stage will showcase the latest roadmaps and developments within the Microsoft ecosystem. Gain valuable insights into effective governance, maximising ROI, and practical solutions to enhance your use of Microsoft platforms.

Themes

• Exploring successes and lessons learn from early Copilot adopters
• Keeping up to date with the evolution of Microsoft and what future initiatives entail
• Navigating Copilot rollouts and licensing: Distribution and use Assessment
• Managing the costs and measure value from Copilot
• Integrating Microsoft Teams with the contact centre
• Maximising ROI to utilise the full potential of Microsoft Technologies
• Master copilot and harness the power of AI for enhanced productivity and collaboration
• Implementing Teams Phone and optimising PSTN connectivity