Ahead of DTX + UCX Manchester, Shankar Haridas, Country Head at ManageEngine UKI, responds to an exclusive Q&A interview where he discusses the firm’s participation at the event.
1. Can you tell me about ManageEngine's participation at DTX this year?
A: We at ManageEngine are particularly looking forward to engaging directly with IT leaders navigating large-scale digital transformation at DTX Manchester 2026. Being one of the UK’s leading enterprise tech gatherings, the event brings together important decision-makers specially focused on cloud, cybersecurity, and IT operations.
We’re excited to use this platform to showcase how unified IT management can simplify complexity, improve visibility, and enable organisations to scale securely in increasingly hybrid environments.
2. Are you promoting anything specific at the show?
At the 2026 edition of DTX Manchester, we’re highlighting our unified IT management platform, with a strong focus on observability, identity security, and service management.
As enterprises adopt AI, cloud, and automation, they need integrated tools rather than fragmented solutions. Our demonstrations emphasise how organisations can consolidate monitoring, security, and ITSM into a single ecosystem—helping teams move from reactive operations to proactive, data-driven decision-making.
3. IT environments are becoming more complex. What is the biggest operational challenge organisations face today?
The biggest challenge we are faced with right now is managing fragmentation. Modern IT spans on-premises systems, multi-cloud environments, and distributed workforces—all of these contributing to increasing operational silos. At gatherings such as like DTX Manchester 2026, it is apparent to us that organisations are taming the issue with visibility and control across this expanding attack surface. Complexity not only slows down IT teams but also increases risk, making it harder to detect issues early, enforce policies consistently, and maintain service reliability.
4. What are the key resilience and security challenges organisations in the UK are facing today?
A: UK organisations are currently dealing with a myriad of challenges: rising cyber threats, regulatory pressure, and the rapid adoption of AI and cloud technologies. As highlighted across discussions at DTX Manchester 2026, maintaining cyber resilience while simultaneously enabling innovation has become a major task. Many businesses are struggling to move beyond reactive security models, especially as ransomware and identity-based attacks exploit gaps created by distributed IT environments.
5. How does ManageEngine help support organisations and overcome these specific challenges?
A: ManageEngine helps organisations tackle such complex challenges by delivering an integrated, end-to-end IT management suite. Instead of relying on disconnected tools, we provide a unified approach across IT operations, security, and service delivery. This enables organisations gain real-time visibility, automate their routine processes, and strengthen security posture. At DTX Manchester 2026, we’re excited to demonstrate how this approach helps businesses shift from reactive 'firefighting', to managing IT strategically.
